The bike has performed flawlessly -- as usual I'm very happy with your work. (You must get sick of all the praise.) Over six hours of hard riding and absolutely no issues.Nicholas Stokoe

Thanks for your massive effort in retrieving the internal cabling on the Ridley. It's a job I would never have been able to do myself, and I cringe with embarrassment to think of the three of you working on the one bike for an hour to get it done. [BMCR: That's what we're here for, Karim!] There are many words that can be used to describe the job you had to do yesterday. Indeed, you may have explored the outer limits of your vocabulary in order to do so. But I choose to use the word "professional". And that's why I keep coming back. High quality workmanship. High quality service. And mighty high quality people. Thanks again.Karim Soetratma

The wheel has performed great, thanks! I went in the Coast to Coast on the weekend and it was particularly smooth and responsive. Thanks for the high quality of workmanship and excellent customer service. I've told some others who I work with about my experience with BMCR and they are looking to drop their bikes in, based on my recommendations.Brendan Frears

Gave my mountain bike a good sesh on the weekend -- first time since the service. For a four-year-old bike, amazingly it feels better than new! Thanks. Will more than likely get my road bike in for some lovin' in the near future too!Andrew Hawkes

After buying a brand new bike from overseas, I was very disappointed with the brakes. I took it to my LBS and was told to throw the brakes away and put some others on it. I took it to BMCR, who gave them a quick bleed and adjustment. They went from Formula Frigged to Formula Frigging Awesome. Best brakes I have ever used, and I have a new bike mechanic. Thanks again.Charles Hatcher