Just wanted to let you know how much I love my Bossi. I’ve had the best summer messing about on it - what a machine! You absolutely nailed it. All your help choosing the size really paid off, it fits like a glove. All-day epic rides are a pleasure with no comfort issues whatsoever. I’ve conquered terrain I never thought possible on a drop bar bike with no suspension. The 46T chain ring you recommended was genius, it’s a goddam rocket ship. I also love how quiet it is; all you can hear is the satisfying hum of the tyres as they glide over the tarmac – you can tell it’s been put together by a true professional. It looks amazing as well, a real head turner – I get asked about it all the time. I spent a long time researching and saving up for my dream bike and I’m so glad I went with you guys. You made what could have been a stressful experience enjoyable, and I always felt you had nothing but my best interests at heart. Your help, advice and expertise have been invaluable, your service second to none, and the end product is an absolute weapon. I can’t help but grin like an idiot every time I ride my Bossi and at the end of the day that’s what it’s all about. I will treasure it always.Philip Needs

Just wanted to say how much better my bike is now that you fixed it. I really appreciate the wonderful service you provide (rain and shine). I love riding my bike and your service just makes riding even more enjoyable, so smooth. Thank you yet again. Amazing same-day service also appreciated.Brigitte Sloot

I must thank you for the service and great work that you do. My bike has never felt (and sounded) better, and I am so pleased I was referred to your shop.Jason Amos

It's incredible! From the moment I took it off the bike rack, and put it on the ground, it made zero vibration sounds. Just the sound of raw tyre to brick knock, and a gentle chain clank to the derailleur cage. Gone were the standing-vibrations that rattled throughout the entire bike. I'm again standing up on climbs, in hard gears, doing short sprints, with confidence that the drivetrain is not about to part ways from intended function, splitting my kneecap onto the stem. On the trainer, it sits firmly and still. The choice of bar tape, the application of perfectly distributed wraps, carefully thought-out wrapping with zero bumps, is an incredible improvement. It's not a new bike. It's better; it's a BMCR-serviced bike.Tom Bammann

It's brilliant. I didn't think the poor old bike was too bad before - but it's like chalk & cheese! So quiet! Thanks & see you again soon.Alan Hixson