All questions will be answered, all fears will be allayed
Everything you need to know
Do you ride throughout the year? Then pre- and post-winter servicing is recommended.
If you ride less often or have a budget to work to, an annual service (preferably post-winter) should keep your bike ticking along nicely.
For suspension, we recommend yearly servicing. You don't want to leave suspension stuff for too long: small issues become big and expensive problems very quickly.
Forks or shock leaking? That’s not good, and you don't want to ignore it. Bring them in and we'll get them sorted.
Booking is a great idea. This way your job can be turned around in a couple of days (or even the same day).
However, if you're happy to leave your bike/shock/bits with us for a while, feel free to drop them in. We're usually booked out about a week in advance, but will get you sorted as soon as we can.
Unfortunately not. (Sorry!)
However, if you book in advance and let us know that you need your bike back by a certain time, we'll do our best to work to your schedule.
Absolutely! All you need to do is book it in and request a same-day turn-around.
Note: for suspension jobs, we'll need to have the bike/parts overnight if possible. (Don't worry; they'll be well-looked-after.)
We work on an hourly rate, rather than set prices, as an hourly rate is fairer.
Fixed price servicing assumes that everything will be wrong with your bike, and it also means that you end up getting charged the maximum rate even if nothing was repaired.
Instead, our hourly rate ($90) means you're only charged for the time actually spent on your bike.
You also get a full itemised receipt with all of the parts, labour and notes on it, so you know exactly what's been done.
No, sorry. (But almost every other bike shop in Adelaide does, so get Googlin'.)
You sure can!
We can quote for repairs (including frame repairs), and potentially replacement (depending on the type of bike).
Insurance quotes are $50, fully redeemable upon the job going ahead as quoted.
No, sorry, but Bike SA do. Hence ye forth!
All the usual ones -- cash, credit card, EFTPOS -- as well as direct deposits.
Feel free to also try bribing us with chocolate. It may not work, but what's the harm?
Yes, we do!
Just got home now after going the "long way home" and just wanted to let you know the Surly is back to form after the service you did today. The gears are changing without a hitch again, all bearings are running as smooth as silk again, and the wheels are true and tight. So thanks again…Andrew Graham