260 Waymouth Street, Adelaide, South AustraliaSA 5000

(08) 8410 9499

BMCR's Frequently Asked Questions

All questions will be answered, all fears will be allayed

Everything you need to know

How often should I get my bike serviced?

Do you ride throughout the year? Then pre- and post-winter servicing is recommended.

If you ride less often or have a budget to work to, an annual service (preferably post-winter) should keep your bike ticking along nicely.

For suspension, we recommend yearly servicing. You don't want to leave suspension stuff for too long: small issues become big and expensive problems very quickly.

Forks or shock leaking? That’s not good, and you don't want to ignore it. Bring them in and we'll get them sorted.

Do I need to book a service in advance?

Booking is a great idea. This way your job can be turned around in a couple of days (or even the same day).

However, if you're happy to leave your bike/shock/bits with us for a while, feel free to drop them in. We're usually booked out about a week in advance, but will get you sorted as soon as we can.

Can you do on-the-spot jobs?

Unfortunately not. (Sorry!)

However, if you book in advance and let us know that you need your bike back by a certain time, we'll do our best to work to your schedule.

Can you do same-day servicing?

Absolutely! All you need to do is book it in and request a same-day turn-around.

Note: for suspension jobs, we'll need to have the bike/parts overnight if possible. (Don't worry; they'll be well-looked-after.)

Do you do fixed-price servicing?

We work on an hourly rate, rather than set prices, as an hourly rate is fairer.

Fixed price servicing assumes that everything will be wrong with your bike, and it also means that you end up getting charged the maximum rate even if nothing was repaired.

Instead, our hourly rate ($108) means you're only charged for the time actually spent on your bike.

You also get a full itemised receipt with all of the parts, labour and notes on it, so you know exactly what's been done.

How long does a custom build take?

Custom builds generally take a minimum of 2-3 months, depending on component availability. The results are worth the wait, though!

Do you work on e-bikes?

No, sorry. (But almost every other bike shop in Adelaide does, so get Googlin'.)

Can I get an insurance quote?

You sure can!

We can quote for repairs (including frame repairs), and potentially replacement (depending on the type of bike).

Insurance quotes are $50, fully redeemable upon the job going ahead as quoted.

Do you hire out bikes?

No, sorry, but Bike SA do. Hence ye forth!

Can I do work experience at BMCR?

No, sorry.

What forms of payment do you accept?

All the usual ones -- cash, credit card, EFTPOS -- as well as direct deposits.

Feel free to also try bribing us with chocolate. It may not work, but what's the harm?

Do you offer lay-by on bicycles?

Yes, we do!

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What You Say

A bike that runs well is a joy for ever; … My ride to work's delightful, it will never … End up in tears or bring a sense of failure … Now that I have a freshly tuned derailleur.J. Wilson
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